Privacy Policy
N+Star International Co., Ltd. (Taiwan Business ID 90301436, “we”) values the protection of your personal data and processes it in accordance with Taiwan's Personal Data Protection Act. This policy explains how our website, nplusstar.ai, and related services collect, use and protect your data.
1. Data We Collect
- Information you provide voluntarily: your name, company name, email address, phone number and inquiry details submitted through a contact form or email.
- Data generated through use of our services: engineering documents, quotation data and conversations uploaded or entered into our AI services.
- Technical data: server logs such as browser type, IP address and access times, used for operations and information security.
2. How We Use Data
- To respond to inquiries, provide quotations and fulfill service agreements.
- To provide, maintain and improve our services, protect information security and prevent abuse.
- To retain or disclose data as required by law.
3. AI Services and Customer Data
- Customer data is stored separately for each customer and is not shared between customers.
- We do not sell your personal data or provide documents uploaded by one customer to other customers.
- Our services may use third-party cloud and AI model providers to process data on our behalf, limited to what is necessary to provide the service.
4. Sharing and Outsourcing
We do not provide your personal data to third parties except with your consent; to service providers needed to deliver our services, such as cloud hosting and email providers, under confidentiality obligations; or as required by law, a court or a competent authority.
5. Retention and Security
Data is retained for as long as needed to fulfill the purposes of collection, or for the period required by law. We take reasonable measures to protect it, including encryption in transit and access controls.
6. Your Rights
Under Article 3 of Taiwan's Personal Data Protection Act, you may request to inquire about or review your personal data, obtain a copy, supplement or correct it, stop its collection, processing or use, or delete it. Please email service@nplusstar.ai。
7. Cookies
This website does not use advertising tracking cookies; it may only use technical storage needed for normal website operation.
8. Policy Updates
Any revisions to this policy will be published on this page with an updated date.
Summary
N+Star International Co., Ltd. (Taiwan Business ID 90301436, “we”) processes personal data in accordance with Taiwan's Personal Data Protection Act.
- What we collect: information you provide (name, company, email, phone, inquiry details), content you upload to our AI services, and basic server logs (browser type, IP address, access time).
- How we use it: to respond to inquiries, provide and improve our services, keep them secure, and comply with law.
- Customer data: each customer's data is stored separately and never shared with other customers. We do not sell personal data. Third-party cloud and AI model providers may process data on our behalf, limited to what is needed to provide the service.
- Sharing: only with your consent, with service providers needed to run our services under confidentiality obligations, or when required by law.
- Retention and security: data is kept only as long as needed or as required by law, protected with encryption in transit and access controls.
- Your rights: you may request access, correction, deletion or restriction of your data by emailing service@nplusstar.ai.
- Cookies: we do not use advertising or tracking cookies.